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If you have a problem with a product then please contact us straight away.  If there is a product that you have purchased that you think is just not up to the job then again please contact us.  If there is a product out there that you would like us to supply for you then call or email us.  We have been in the industry since 1948 and there is little that we do not know about the world of window cleaning, both traditional and pure water methods. You can use the contact us tab for this.  Thankyou.